Customer Service Representative - State Farm Agent Team Member
Mechanicsburg
Customer Service Representative - State Farm Agent Team Member
Full Time • Mechanicsburg
Responsive recruiter
Benefits:
- License Reimbursement
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member at another agency, which gave me valuable experience and a strong understanding of what it takes to build a successful office and support customers well.
I stay involved in the community through the West Shore Young Professionals Organization and value building strong local relationships both personally and professionally.
Our agency offers a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where team members can grow while still maintaining balance outside of work.
Our culture is upbeat, growth-focused, and supportive. I’m looking for someone who is motivated, driven, and open-minded - someone who brings positive energy to the office and is willing to work hard and continue learning. If you’re looking for an opportunity to grow with a developing agency and be part of a positive team environment, this could be a great fit for you.
ROLE DESCRIPTION:
I opened my agency in 2018 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member at another agency, which gave me valuable experience and a strong understanding of what it takes to build a successful office and support customers well.
I stay involved in the community through the West Shore Young Professionals Organization and value building strong local relationships both personally and professionally.
Our agency offers a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where team members can grow while still maintaining balance outside of work.
Our culture is upbeat, growth-focused, and supportive. I’m looking for someone who is motivated, driven, and open-minded - someone who brings positive energy to the office and is willing to work hard and continue learning. If you’re looking for an opportunity to grow with a developing agency and be part of a positive team environment, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Loeffert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $20.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mechanicsburg, PA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none